Warranty Policy

Thank you for choosing our company and product, and for putting your trust in our services. We are pleased to offer you a worry-free warranty and provide friendly customer service.

Warranty Policy: For your purchased product, we offer a warranty period ranging from 3 months to 1 year, depending on the specific product. If any quality issues arise within this period, kindly provide us with the order number and relevant photos or videos of the damaged product. Once we verify the issue, we will handle the matter for you.

Verification Process:

  1. Please contact our customer service team at warranty@autvpro.com and provide the order number along with photos or videos of the damaged product.
  2. Our team will carefully verify the provided information to ensure it falls within the applicable warranty period.
  3. Upon successful verification, we will proceed with the necessary actions and keep you informed about the progress.

Customer Service: If you have any questions or concerns while using our product or during the warranty process, please do not hesitate to contact our customer service team at warranty@autvpro.com. We are dedicated to providing assistance and ensuring your issues are addressed promptly and efficiently.

Once again, we sincerely appreciate your support for our company and product. We are committed to continuously delivering high-quality products and services to meet your needs. If you have any further inquiries or requests, please feel free to reach out to us.